Services

Apple Support

Whether you’re using a Mac, iPhone or iPad, eSage can help with setup, troubleshooting, upgrades and ongoing support.

Services include:

• Backup and recovery solutions
• macOS troubleshooting
• iPhone and iPad support
• Apple ID and iCloud issues
• Device setup and migration
• Software installation and configuration
• macOS upgrades and optimisation
• Time Machine backup setup
• iPhone and iPad synchronisation

Home & Office Technology

Modern technology rarely operates in isolation. eSage can assist with the systems that connect your devices and keep your business or household running smoothly.

Services include:

• Security and backup advice
• Wi-Fi and networking
• Internet and router configuration
• Printers and scanners
• Email setup and troubleshooting
• Microsoft Office and Apple productivity applications
• Data migration between devices

Remote Support

Many problems can be resolved quickly through a secure remote support session, allowing assistance to be provided anywhere in New Zealand.

When requested by eSage, you may be asked to download TeamViewer QuickSupport app to allow secure remote assistance: –
Teamviewer Quick Support
(The app takes a while to download so please ignore the message that says to try downloading it again.)

Onsite Support

On-site support is available throughout Auckland for homes, businesses and healthcare practices.

Travel charges may apply.

Personalised Advice & Training

Technology should make life easier, not harder. eSage provides one-on-one guidance tailored to your needs, whether you’re learning a new device, setting up a home office, or looking for practical advice on keeping your systems secure and reliable.