Since 2012, eSage has provided Apple-focused IT support for medical clinics, businesses and home users throughout New Zealand. Some client relationships span more than 20 years, reflecting the continuity, trust and personal service at the heart of eSage. Here is what some of them have said.
Medical Clinics
Dr Frances Pitsilis, www.skinfresh.co.nz
Steve has looked after the computers in my medical centre for some 15 or more years. We need reliability and accuracy as well as security.
Steve has always been available and reliable to help us with any computer crashes as well as when our internet has been unavailable. Recently he arranged a swift solution to get us back up and running when Chorus cut our fibre lines, suddenly leaving us without internet.
He makes very good suggestions to help us keep our data safe and effectively backed up. He is always ready to make suggestions to make our lives easier and better. I would strongly recommend Steve as a reliable and effective Computer and IT consultant.
Dr Chris Wong, Ratanui Medical, Director.
We are a medical practice with a network of iMacs.
We have found older iMacs to be very reliable, but when we do need IT support. eSage is always very responsive and quick to help and always able to solve (or offer a solution) our problem so that we can remain fully operational.
If you run Apple hardware, then eSage is highly recommended for IT support.
Paula, PA to a medical clinic
Steve at eSage offers a Fantastic Service. eSage’s broad technical expertise and prompt response consistently yield resolution of All of our IT issues whether it be programming, IP address, mail delivery and anything in between. Steve is cost-effective, ethical and patient. Steve clearly explains both the issue at hand and the remedy with concise documentation enabling our busy practice to continue to flourish seamlessly. We highly recommend eSage.
Karen Baker NZ Institute of Plastic & Cosmetic Surgery
eSage has helped us by being available all hours and also by remote for big and the smallest of issues . What we value most is eSage adaptability to changes in the ever changing world of IT.
Simon and Kate McMahon
We have used eSage for the past 20+ years and have appreciated his extensive knowledge, systematic approach, sound advice along with his honest and trustworthy manner. He is very calm and incredibly helpful in all of our interactions. We highly recommend Steve.
Robyn Jenks, Practice Manager, Vascular Surgical Associates, Allevia Specialist Centre
I have worked with Steve Korunic for over 25 years. eSage was key to developing solutions to the software business to be a leader in the field. He has always been a strategic thinker – cutting through the noise of multiple perspectives and diverse opinions to find the simple winning gem of an idea or solution, usually seemingly effortlessly.
In addition, Steve has exceptional capability to distil complex software issues/concepts into a compelling story to enable practices and individuals to best present themselves. He provides great counsel for practice managers and is a trusted advisor and provides constructive feedback often in a very challenging environments.
Businesses
Russell Black Russell Black BE(Civil)(Hons) FREng (UK) FEngNZ, Managing Director, Leafcutter Ltd
My sole-operator consulting project management services, corporate governance roles, and family office investment management activities, since 2011, have been critically reliant on eSage for all aspects of IT functional support provision. This includes advice on hardware and software selection, and all-hours on-call availability to resolve technical problems and overcome my operational inadequacies.
Steve’s technical expertise is very extensive and he is highly resourceful in dealing with problems in a timely manner. He is very reliable, honest, and communicates clearly in diagnosing issues and identifying/implementing potential solutions. He is also meticulous in logging for the record relevant data.
I have been very satisfied with the service he continues to provide and have no hesitation in recommending eSage’s IT services.
Home users
Mavis
I have absolutely no hesitation in recommending Steve of eSage.
As a very senior client, Steve has never hesitated to respond to my sometimes impossible request. He simply can take remote control of my desktop resolving my problem instantly. Thank you Steve
Ray Cotterill
eSage has helped me and my wife on several occasions with great success .
The most reassuring thing about eSage is that they understand the Apple system and have the patience to sort out those problems us oldies have with computers. Will definitely use them again if the need arises . i.e. most of our problems were properly caused by me in the first place.
Earlier Client Feedback
Dr M C L Hewitt, Mt Albert Medical Centre – Auckland
”I have been a user of the expert advice and valued assistance of Steve K at my workplace since 2000. In all that time the service I have received has been of excellent value and always uncompromisingly of the highest quality. The Mt Albert Medical Centre is very grateful to have the use of the services eSage offers. Long May it continue!”
Director Ian Walker, NZ Maritime Valuations- Auckland
“… I can text Steve 24/7, ‘are you there please assist, I have a deadline for a report, urgent’. We recommend Steve, we are totally satisfied with his ongoing Service, he is a very pleasant person, he is considered a key player in our business, and a friend.”
Dr John Gyenge, City Health Limited – Wellington
”…I have used the IT support of Steven Korunic, recently of eSage for many years. I have always found him courteous, friendly, approachable but most of all effective. I am happy to recommend him.”
Practice Manager Raechel Allen for Dr Frances Pitsilis, SkinFresh Clinic – Auckland
”I highly recommend Steve at eSage to any customers who need any computer or IT support, he listens to your needs, gives you an estimate of time and works hard to get a positive resolution to problems, often suggesting security and time saving ideas as a bonus.”
Dr Simon Mcmahon, Simon McMahon – Dunedin
”Steve K is our ‘go to’ tech because of his extensive knowledge of all things Mac (and what plugs in to them). He is very thorough, good diagnostically, very patient, honest and trustworthy. I thoroughly recommend him.” – Practice Manager Kate McMahon for Dr Simon McMahon
James Penfold, General Manager , Intrahealth Systems Limited (2012)
”…Steven’s strengths are his hardworking attitude, attention to detail and empathetic approach to dealing with customers in sometimes difficult circumstances. Always polite, punctual and personable, Steve was a trusted and valuable member of staff…”