Transparent pricing with no fixed contracts. Most services are billed pro rata, so you only pay for the time actually spent assisting you.
Remote Support
Available throughout New Zealand using secure remote support tools
| Standard Rate | $100/hour + GST |
| Super Gold Card Rate | $90/hour + GST |
| Minimum charge | 10 minutes |
Onsite Support
Available throughout Auckland. Travel outside Auckland may be possible by arrangement.
| Standard Rate | $130/hour + GST |
| Super Gold Card Rate | $117/hour + GST |
| Minimum charge | 20 minutes |
| Standard Travel Rate | $4/km + GST |
| Super Gold Card Travel Rate | $3/km + GST |
Notes
- Distance is calculated one-way from the eSage office on Auckland’s North Shore.
- Super Gold Card rates apply to personal (non-business) clients only.
- Rates are charged pro rata.
Need Assistance?
Need help with your Apple devices or technology? Contact eSage for friendly, professional support throughout Auckland and New Zealand.